Generating Resilient Quality Service Delivery in Select Government Agency and Industry Sector: Vibrant Customer Engagement Plan. The International Review of Multidisciplinary Research, [S. l.], v. 1, n. 5, 2026. DOI: 10.5281/zenodo.20079842. Disponível em: https://vertexcorp.org/index.php/irmr/article/view/381. Acesso em: 14 may. 2026.