Cultural Diversity and Institutional Support on the Academic Performance of Hospitality Management Students
DOI:
https://doi.org/10.5281/zenodo.19508493Keywords:
cultural diversity, cultural background, cross-cultural communication, cultural values and beliefs, institutional support, responsive curricula, faculty cultural competency, mentorship programs, campus climate, academic performance, class participation, critical thinking, problem-solving, study habits.Abstract
This study had investigated the complex relationship between cultural diversity and institutional support and their collective influence on the academic performance of hospitality management students. The main objective of the research was to determine the levels of these variables and evaluate the extent of their impact on student success, specifically the study aimed to provide insights for educators to develop culturally sensitive teaching techniques and more inclusive learning environments. Therefor the researcher utilized a descriptive quantitative correlational research design to systematically characterize the variables and investigate the extent of their correlation. The study was conducted at the Sultan Kudarat State University (SKSU) – Tacurong Campus, a significant regional educational hub. The respondents consisted of a random sample of 120 Hospitality Management students of 1st and 2nd year levels. Data collection was carried out using a standardized survey questionnaire that measured Cultural Diversity through components like cross-cultural communication and cultural values, Institutional Support through factors such as faculty competency and campus climate, and Academic Performance via class participation and study habits. The results revealed that positive perceptions were universally high across all examined factors, pearson’s correlation analysis yielded a coefficient of 0.699, indicating a strong, positive, and statistically significant relationship between Cultural Diversity and Academic Performance. Furthermore, the study concluded that a supportive and culturally diverse environment is a critical driver of academic success. Recommendations include strengthening institutional support through mandatory faculty cultural competency training and further integrating cross-cultural communication principles into the hospitality management curriculum to maximize student outcomes.
References
Abrami, P. C., Bernard, R. M., Borokhovski, E., Waddington, D. I., Wade, C. A., & Persson, T. (2020). Strategies for teaching students to think critically: A meta-analysis. Review of Educational Research, 85(2), 275-314.
Alcantara, M., Dela Cruz, J., & Santos, R. (2022). Integrating Cultural Diversity in Hospitality Education: Implications for Student Performance. Philippine Journal of Hospitality and Tourism Education, 12(2), 45-60.
Almeida, F., & Ferreira, M. (2023). Cultural Diversity and Institutional Support: Impacts on Academic Performance in Hospitality Education. International Journal of Educational Management, 37(2), 175-190. https://doi.org/10.1108/IJEM-07-2022-0204
Almeida, F., & Ferreira, M. (2023). Cultural Diversity and Institutional Support: Impacts on Academic Performance in Hospitality Education. International Journal of Educational Management, 37(2), 175-192. https://doi.org/10.1108/IJEM-07-2022-0204
Almeida, F., & Ferreira, M. (2023). Mentorship Programs and Academic Performance: A Study of Hospitality Management Students in Culturally Diverse Contexts. Journal of Hospitality and Tourism Education, 35(2), 85-100. https://doi.org/10.1080/10963758.2022.2094123
Almeida, F., & Ferreira, M. (2023). The Impact of Responsive Curricula on Academic Performance in Hospitality Education: A Focus on Cultural Diversity. Journal of Hospitality and Tourism Education, 35(1), 45-60. https://doi.org/10.1080/10963758.2022.2094123
Almeida, F., & Ferreira, M. (2024). The Role of Campus Climate in Academic Performance: Insights from Culturally Diverse Hospitality Management Students. International Journal of Educational Management, 38(2), 175-192. https://doi.org/10.1108/IJEM-07-2023-0304
Baker, C., & Siryk, B. (2020). Campus Climate and Student Engagement in Hospitality Education: Implications for Academic Success. International Journal of Hospitality Management, 87, 102-110. https://doi.org/10.1016/j.ijhm.2019.102110
Baker, C., & Siryk, B. (2020). The relationship between campus climate and student engagement in Hospitality Management programs. Journal of Hospitality and Tourism Education, 32(2), 101-112.
Baker, S., & Siryk, B. (2020). Institutional Support and Student Engagement: Key Factors for Academic Success in Hospitality Management. International Journal of Hospitality Management, 88, 102-110. https://doi.org/10.1016/j.ijhm.2020.102110
Bautista, L., & Lim, E. (2023). Bridging Cultural Gaps: The Role of Institutional Support in Hospitality Education. Journal of Hospitality and Tourism Education, 35(1), 67-80.
Bennett, N., & Kottasz, R. (2018). Responsive Curricula in Hospitality Education: Enhancing Student Engagement and Performance. International Journal of Hospitality Management, 72, 136-144. https://doi.org/10.1016/j.ijhm.2017.09.003
Biggs, J., & Tang, C. (2018). Teaching for quality learning at university. McGraw-Hill education.
Brewer, M. B. (1991). The social psychology of intergroup relations. In M. B. Brewer & D. L. Brown (Eds.), *Intergroup relations* (pp. 3–34). Sage.
Brown, K., & Patel, R. (2019). "Faculty Cultural Competency and Student Success in Hospitality Programs." Hospitality & Society, 9(1), 55-70.
Chao, G. T., & Moon, H. (2018). Mentorship Programs and Academic Success: The Role of Mentorship in Culturally Diverse Hospitality Management Education. Journal of Hospitality and Tourism Education ,30(4), 203-218. https://doi.org/10.1080/10963758.2018.1471186
Chao, G. T., & Moon, H. (2018). Mentorship programs and academic success of culturally diverse students in Hospitality Management. International Journal of Hospitality Management, 72, 112-120.
Chen, C. C., & Chiu, S. F. (2020). Cultural Beliefs and Academic
Chen, G. M., & Starosta, W. J. (2019). Communication Competence in Cross- Cultural Contexts: Implications for Academic Achievement. International Journal of Intercultural Relations, 73, 120-130. https://doi.org/10.1016/j.ijintrel.2019.05.003
City of Tacurong. (2023). tacurong city receives GAD seal for upholding gender equality. Retrieved from City of Tacurong official facebook page.
City of Tacurong. (n.d.). City of Goodwill Profile Page. Retrieved from tacurong.gov.ph: City of Goodwill Profile Page | - City of Tacurong, tacurong.gov.ph
