Communication Styles and Conflict Resolution Skills Among Basic Education Laboratory Faculty at Occidental Mindoro State College

Authors

DOI:

https://doi.org/10.5281/zenodo.20444415

Keywords:

communication styles, conflict resolution skills, assertiveness, responsiveness

Abstract

With an emphasis on assertiveness and responsiveness, this study looked at the Basic Education faculty members' communication preferences and dispute resolution abilities.  Most of the faculty members are young, female, and have college degrees. They primarily teach junior high school. High assertiveness and very high responsiveness were found in the results, indicating good communication abilities that foster teamwork and constructive connections in both teaching and conflict settings.  Faculty members shown strengths in conflict resolution by seeing the positive potential of disagreements, fostering positive environments, and elucidating viewpoints. However, areas for development were indicated by moderate performance in maintaining mutual gains, implementing forward-thinking solutions, and cultivating constructive collaborations. According to correlational analysis, assertiveness is linked to productive communication, creating a positive environment, and defining needs, all of which greatly aid in successful conflict resolution.  Despite being crucial for inclusivity and empathy, responsiveness had less correlation with the results of conflict resolution. Sex-based differences were also seen, especially in establishing supportive environments and giving priority to requirements, highlighting the necessity of gender-sensitive professional development. PRO-CONNECT: (Professional Communication and Conflict Resolution Training) was proposed to fill in these deficiencies.  In order to improve assertiveness, responsiveness, teamwork, and long-term conflict resolution techniques, the program consists of workshops, seminars, discussion circles, gender-sensitive training, and reflective journaling. It is anticipated that by addressing gender-related and individual differences, the proposed enhancement will improve instructor abilities and foster a more peaceful learning environment.

References

Adham, T. (2023). Conflict resolution in teams: Analyzing types of conflicts and best skills for resolution. Scholars Journal of Engineering and Technology, 11(8). https://doi.org/10.36347/sjet.2023.v11i08.001

Alnajjar, H., & Hashish, E. (2022). Exploring the relationship between leadership and conflict management styles among nursing students. Nursing Management. https://doi.org/10.7748/nm.2022.e2023

Aggarwal, R., Verma, T., & Agarwal, K. (2021). Conflict management: A challenge to resolve through various communication styles. International Journal of Environment, Workplace and Employment. https://doi.org/10.1504/IJEWE.2020.113089

Adascalitei, A.-M. (2019). Reciprocal associations between communication styles and types of pedagogical approaches to conflict resolution. Multidimensional Education and Social Psychology. https://doi.org/10.18662/MJESP/08

Annet, K. (2025). Conflict resolution strategies for school leaders. Research Invention Journal of Current Issues in Arts and Management. https://doi.org/10.59298/rijciam/2025/42511

Basar, M., & Akan, D. (2013). Assessment of class teachers’ dispute resolution applications in conflict environments on the basis of restorative justice. International Journal of Academic Research, 5(5). https://doi.org/10.7813/2075-4124.2013/5-4/B.4

Brockman, J., Nunez, A., & Basu, A. (2010). Effectiveness of a conflict resolution training program in changing graduate students’ style of managing conflict with their faculty advisors. Innovative Higher Education, 35(5), 277–293. https://doi.org/10.1007/S10755-010-9142-Z

Deutsch, M., Coleman, P. T., & Marcus, E. C. (2014). The handbook of conflict resolution: Theory and practice. John Wiley & Sons.

Eagly, A. H., & Wood, W. (2016). Social role theory of sex differences and similarities: A current appraisal. In The developmental social psychology of gender.

Hernandez, J., & Alfaro, D. (2024). Assertive relationship between teacher and student: The starting point for building healthy interpersonal relationships. https://doi.org/10.1007/978-3-031-58885-3_13

Istianti, T., Maftuh, B., Maryani, E., & Wahyuningsih, Y. (2023). Building students' social skills in learning conflict resolution in grade IV of laboratory elementary school. PrimaryEdu: Journal of Primary Education, 7(2). https://doi.org/10.22460/pej.v7i2.3446

Kanak, M., & Diker, N. (2017). The relationship between pre-service teachers’ communication styles and their conflict resolution skills. Journal of Education and Practice, 8.

Kolenova, Z., & Haláková, Z. (2019). The teaching profession according to communication styles while solving conflict situations. International Journal of Educational Methodology, 5(4), 535–544. https://doi.org/10.12973/ijem.5.4.535

Nagaytsev, V., Pustovalova, E., & Soboleva, E. (2024). Development of conflict resolution competence among teachers. Bulletin of the South Ural State University Series “Education. Educational Sciences”. https://doi.org/10.14529/ped240207

Pennington, G. (2024). Managing conflict styles to accelerate leadership effectiveness. BMC Proceedings, 18. https://doi.org/10.1186/s12919-024-00313-1

Rahim, M. A. (2011). Managing conflict in organizations. Transaction Publishers. https://doi.org/10.4324/9781003285861

Rambuyon, R., & Domondon, C. (2020). Conflict management styles of faculty. Psychology and Education, 58(4), 1709–1713.

Reilly, D. (2013). Teaching conflict resolution: A model for student research in Cyprus. Conflict Resolution Quarterly, 30(4), 447–465. https://doi.org/10.1002/crq.21074

Rogers, C. R., & Farson, R. E. (1987). Active listening. Communication Skills Manual.

Sdeeq, B., Sulaiman, E., Hamad, C., & Abdullah, Z. (2021). Proper communication styles in educational setting from lecturers’ perspectives. International Journal of Evaluation and Research in Education, 3(1), 17–23. https://doi.org/10.29103/IJEVS.V3I1.3855

Stavropoulou, E., & Stamatis, P. (2017). Communication styles of primary school teachers during teaching. International Journal of Criminology and Sociology, 6, 166–171. https://doi.org/10.6000/1929-4409.2017.06.17

Tapper, A. J. H. (2013). A pedagogy of social justice education: Social identity theory, intersectionality, and empowerment. Conflict Resolution Quarterly, 30(4), 441–445. https://doi.org/10.1002/crq.21072

Tjosvold, D., & Leung, K. (2016). Cross-cultural conflict management in organizations. Routledge.

Zembylas, M., Charalambous, C., Charalambous, P., & Kendeou, P. (2011). Promoting peaceful coexistence in conflict-ridden Cyprus: Teachers’ difficulties and emotions towards a new policy initiative. Teaching and Teacher Education, 27(2), 332–341. https://doi.org/10.1016/j.tate.2010.08.015

Downloads

Published

2026-05-29

How to Cite

Communication Styles and Conflict Resolution Skills Among Basic Education Laboratory Faculty at Occidental Mindoro State College. (2026). The International Review of Multidisciplinary Research, 1(6), 254-261. https://doi.org/10.5281/zenodo.20444415

Similar Articles

41-50 of 102

You may also start an advanced similarity search for this article.