Communication Challenges Encountered by Radiologic Technologists in Selected Hospitals in Laguna
DOI:
https://doi.org/10.67167/vertex.504Keywords:
radiologic technologists, communication, perceived challenges, radiology department, patient care, interprofessional communication, laguna hospitalsAbstract
This study identified the perceived communication challenges encountered by radiologic technologists in selected hospitals in Laguna. The study employed a quantitative descriptive research design utilizing a purposive non-probability sampling technique. The researchers gathered data from sixty-one (61) licensed professionals through a validated survey questionnaire. The demographic profile of the participants was collected based on age, sex, years of experience, and area of practice. To determine the perceived communication challenges, it is divided across three domains: technologists-patients, technologists-radiology personnel, and technologists-non-radiology personnel. The weighted mean was employed as the primary statistical tool. The findings from the gathered data, as the overall level of perceived communication challenges across three domains, are interpreted as a Moderate Challenge, where specific indicators were identified in high-pressure environments. Challenges were most prevalent when technologists were dealing with time constraints and high-tempered individuals, both within and outside the radiology department. The study results suggested that environmental stressors and emotional volatility may serve as the main disruptors of effective information exchange in the clinical setting. Therefore, an action plan was developed, suggesting standardized communication protocols and interprofessional workshops to enhance the efficiency and accuracy of the healthcare environment and ensure the quality of patient care in the selected hospitals in the province of Laguna.
Downloads
References
Aaron, L., & Haynes, K. W. (2024). Relationship Between Professional Behaviors and Radiologic Technologists' Demographics. https://pubmed.ncbi.nlm.nih.gov/39079731/
Agrawal, A. (2023). Digital transformation of career landscapes in radiology. Frontiers in Radiology, 3, 1180699. https://www.frontiersin.org/journals/radiology/articles/10.3389/fradi.2023.1180699/full
Arkoudis, N.-A., Karofylakis, E., Moschovaki-Zeiger, O., Prountzos, S., Efthymiou, E., Samonis, G., & Koutserimpas, C. (2024). Interdepartmental miscommunication regarding radiology: Addressing chronic challenges and exploring solutions. World Journal of Radiology, 16(5), 109–114. https://doi.org/10.4329/wjr.v16.i5.109
Beardmore, C. (2024). How can effective communication help radiographers meet patients’ expectations? Insights into Imaging, 15(1), Article 18. https://doi.org/10.1186/s13244-024-01868-5
Bolderston, A., & Sanders, L. (2024). Enhancing patient-centred care and cultural safety in medical imaging: The radiographers' experience. Radiography, 30(2), 512-518. https://doi.org/10.1016/j.radi.2024.01.012
De Guzman, A., & Angcahan, D. (2020). In search of the “silent professional identity” of Filipino radiologic technologists during the COVID-19 pandemic. Radiography, 26(4), 318–324. https://doi.org/10.1016/j.jmir.2020.08.006
Johnson, P. L., Miller, S. T., & Davis, R. K. (2025). Breaking the silos: Leadership and interprofessional collaboration in diagnostic departments. Journal of the American College of Radiology, 22(2), 145–152. https://doi.org/10.1016/j.jacr.2024.08.012
Parial, L. L., Inocian, E. P., & Sendir, M. (2024). Healthcare professionals' communication self-efficacy and workplace stress: A cross-sectional study. Journal of Clinical Nursing, 33(2), 415-427. https://doi.org/10.1111/jocn.16892
Pesapane, F., Gnocchi, G., Quarrella, C., Sorce, A., Nicosia, L., Mariano, L., Bozzini, A. C., Marinucci, I., Priolo, F., Abbate, F., Carrafiello, G., & Cassano, E. (2024). Errors in radiology: A standard review. Journal of Clinical Medicine, 13(15), 4306. https://www.mdpi.com/2077-0383/13/15/4306
Rawashdeh, M. A., Lewis, S. J., & Zaitoun, M. (2025). Digital transformation and communication barriers in modern radiology departments: A prospective analysis. International Journal of Medical Informatics, 181, 105312. https://doi.org/10.1016/j.ijmedinf.2024.105312
Rockall, A. G., Justich, C., Helbich, T., & Vilgrain, V. (2022). Patient communication in radiology: Moving up the agenda. European Journal of Radiology, 149, Article 110168. https://www.sciencedirect.com/science/article/pii/S0720048X2200314X
Smith, T., & Blank, B. (2023). Communication and patient safety in the medical imaging environment. Journal of Medical Imaging and Radiation Sciences, 54(1), 12-18. https://doi.org/10.1016/j.jmir.2022.11.005
Vicentini, C., Grassi, E., Pavan, A., Nicolin, M., & Moro, M. (2024). Barriers to the implementation of antimicrobial stewardship in long-term care facilities: A human factors and communication perspective. Journal of Antimicrobial Chemotherapy, 79(8), 1748–1758. https://academic.oup.com/jac/article/79/8/1748/7693000
Downloads
Published
Issue
Section
License
Copyright (c) 2026 The International Review of Multidisciplinary Research
This work is licensed under a Creative Commons Attribution 4.0 International License.
